Silver Mushroom Reviews

5 stars for customer service, but a little less overall... the positives were being able to buy the Nkuku lamps I wanted at a very good discount from Silver Mushroom, and when things weren't quite right with one of the lamps the team were fantastic (responsive, reassuring, made me feel they were doing everything they could to sort out the issue)... the downside was a long initial delay in the product coming into stock, despite it showing as available on their website, and then long waits for stock while sorting out a replacement for the lamp that was the wrong colour. The whole process took 4 months from beginning to end. That said, the team perservered to get things right for us, and were friendly and professional throughout... and now everything is sorted, I am loving my new lamps!

Exquisite products delivered with excellent customer service.
I will be back to peruse some more beautiful products on your website soon!

I was really impressed with the service I received, just before Christmas when many of my online orders were not turning up or arriving late, my silver mushroom order was on time and undamaged. The products were packed well and very good quantity. I am extremely pleased with everything.

There was a problem with my order but customer services sorted it very quickly and gave me a discount for the inconvenience.

Had a problem with a breakage on delivery. Extremely helpful and effecient in sending the replacement. Great customer service.

Ordered 2 slanted lanterns from here online. They are very unusual and I must say very reasonably priced compared to other retailers. The customer service is also very good kept me informed throughout.

Will definitely recommend to family and friends

The best home ware company!! I have so much decor and beautiful home ware pieces from silver mushroom, all really high quality and fab delivery!!

Knife set Christmas present for daughter. She loved them. Took a bit longer to deliver, but that was amidst mail strikes and busy Christmas post

Second time ordering from here, my candle holders and knife set are beautiful. Lovely customer service even when I needed to change the delivery address. My bad for inputting it incorrectly. Will absolutely be using again. Thanks guys xx

I’ve ordered from Silver Mushroom twice now, each time orders are packed perfectly and sent out in fab time. Such a good range of beautiful homewares…. My purchases have been for friends but will be ordering for myself ASAP ????

Beautiful candle, quick delivery and great communication from the seller. I can’t wait for the next birthday so I can buy again and gift something beautiful for another of my friends ?

Ordered a Smeg toaster from the website and was expecting to wait 10 days or so but it arrived in 7

Delivered by DPD and packed really well , the outer box also had a sticker thanking me as the customer .

First time I’ve ordered from Silver Mushroom and I have to say it was faultless

Thank you

Third time ordering from SM and I have to say that every time it has been an absolute pleasure. I have just ordered 2 lanterns and they arrived within 2 days of ordering, really well packaged, great value and really good quality. I highly recommend. I wouldn’t go anywhere else for my homewares.

They make online shopping as easy as possible, service and delivery was fast, this is my new shopping spot. Thank you

1st time using Silver Mushroom Ltd and was a pleasure, great site and service. Lantern arrived sooner than expected. Many thanks.